State Surplus Payment FAQs
Payment FAQs
Certified check, cashier check, official check, credit card (Visa/Mastercard) or money order for all invoices. Additionally, we accept cash for invoices under $1,000.
- Log into your Surplus auction account
- Go to ‘My Dashboard’
- Choose 'Invoicing'
- Click on ‘Purchases’ and then click on the Invoice/Auction Number that you want to pay.
No, only the winning bidder may pay for items with a valid government issued photo ID and a credit card in their name.
No, credit card payments must be for the full amount of the bid.
No, a single credit card per invoice is the only way we can process your payment.
No, you may pay online or in person only.
No, you must present a valid, government issued photo ID that matches the name on the credit card.
Yes with a valid govenment issued ID that matches the name on the credit card, we accept Mastercard and Visa.
Payment must be received at the NC State Surplus Property Agency before property can be released to a buyer. Payments may be mailed, or hand delivered to the State Surplus Property Agency. Payment cannot be delivered to any other location.
| Physical address | Mailing address |
|---|---|
| 6501 Chapel Hill Road Raleigh, NC 27607 | 1310 Mail Service Center Raleigh, NC 27699-1310 |
The State of North Carolina uses a main mail processing facility for all State mail, the Mail Service Center. A USPS letter/package is marked “delivered” when it is placed in the State of NC bin at the main post office in Cary, not when delivered to State Surplus Property.
After that the mail is delivered to the Mail Service Center to be sorted and sent out for delivery to each agency. From the time mail is placed in the Post Office bin to delivery here usually takes 2-4 days. If you need something delivered overnight please use UPS or DHL.
You must bring your valid government issued ID. If someone other than the winning bidder will be picking up the property, please print and complete a Notarized Authorization form. The notarized Authorization must be completed, in its entirety, or it will be rejected. The person or business picking-up property on your behalf will have to present a photo ID that matches the information on the Notarized Authorization. The Notarized Authorization form can also be found under Terms and Conditions – Payments.
A new authorization form is required for each individual person or business you are authorizing to pick up on your behalf. Should a Blanket Authorization no longer be valid, it is the purchaser's responsibility to notify the State Surplus Property Agency to have the name or business removed from your account.
The final date for payment is 10 calendar days following the date of award. Property must be removed at the same time unless other pay/pick-up terms were listed in the bid advertisement. No additional time will be granted for payment for holidays.
We can accept cashiers check, certified check or money orders for multiple invoices. Each form of payment must have an invoice number/numbers lised on the payment form. We cannot accept one credit card transaction for multiple invoices.
No, all payments must be made at the SSP office in Raleigh or online.
No, once items are paid for they are the property of the individual that purchased the item.
If the person/company awarded property fails to pay for the property, the property purchased will be promptly re-sold in such a manner as the State may elect and the bidder charged with any loss to the State, if any, together with all expenses of the sale.
For your first defaulted invoice, there is a fee of $30 per item to reinstate your bidding privileges.
For your second defaulted invoice, there is a fee of $30 per item to reinstate your bidding privileges.
A third default will bar you from bidding permanently.
No. Payment must be made in our office or mailed to our office.
Yes, Mail a money order or certified check. You may also pay in person using cash or with Mastercard or Visa. The fee is $30 per item you failed to pay for.
If the person/company does not remove the property, the State Surplus Property Agency reserves the right to resell the property a second time with no refund of any money to the person/company failing to remove the property before the deadline.
Your accounts will be locked and remain unlocked until fees are paid. Creating multiple accounts is grounds for permanently barring you from bidding. If defaults are done on multiple accounts they will be combined and your account will not be unlocked until fees are paid.
If you default three times, even on multiple accounts, you will be barred from bidding permanently.
No, you must use your personal account to place bids. If you create an account in another name it will be grounds for permanently barring you from bidding.
Yes. If someone other than the winning bidder will be picking up the property, please print and complete a Notarized Authorization form. The notarized Authorization must be completed, in its entirety, or it will be rejected. The person or business picking-up property on your behalf will have to present a photo ID that matches the information on the Notarized Authorization. The Notarized Authorization form can also be found under Terms and Conditions – Payments.
A new authorization form is required for each individual person or business you are authorizing to pick up on your behalf. Should a Blanket Authorization no longer be valid, it is the purchaser's responsibility to notify the State Surplus Property Agency to have the name or business removed from your account.
We cannot accept forms notarized by a notary outside of the United States unless it is authenticated for use in the United States by the US Embassy or Consulate.