State Surplus Bidding FAQs
Bidding FAQs
Yes. If you are the highest bidder on more than one item, you are required to purchase all items that are awarded. Please be prepared to pay for all items you place bids for.
You must be registered and agree to all terms and conditions before you can place bids utilizing the online bid process. Once registered and approved, you will be able to log on, review available property and place bids. You will be able to review and update your user profile, account status, see items you have placed bids on and see items you have been awarded.
No. The State Surplus Property Agency has retail sales and occasionally conducts public auctions. There will continue to be a paper bidding process for Timber, pine straw and other contractual sales.
Bids may be awarded at any time. The time and date is listed with each item.
By signing a Bid Document or placing a bid for an item online and submitting it, you are agreeing to all Terms and Conditions of the Sale and you have entered into a legal and binding contract with the state of North Carolina.
You can only raise the amount of your bid, please check your bid before submitting it. The bid cannot be lowered or deleted once submitted.
You can only raise the amount of your bid, please check your bid before submitting it. The bid cannot be lowered or deleted once submitted.
Our bids will extend by 120 seconds if there are bids being placed in the last 2 minutes.
For example:
- An item has 1:07 time left to bid
- Bidder 1 places a bid
- Since Bidder 1 placed a bid in the last 2 minutes the time left goes up to 3:07
- If the bid time left goes down to 0:20 and bidder 2 places a bid, the time will increase to 2:20 since his bid was in the last 2 minutes
- This process can result in a final bid time several minutes past the original bid time
For online bids, you must enter your bid online. You must have registered and signed into your account to place a bid. For other bid type sales, you must follow the directions on the bid document.
Yes, the system will email you when your bid is received, when someone outbids you, and when you are the winner. Please remember that you are responsible for verifying if you are the winning bidder even if you do not receive the email. You can do so by logging in to your account.
The system will send an automated email to the e-mail address you entered when you registered. Please remember that you are responsible for verifying if you are the winning bidder. You can check your account online, or feel free to call us at 919-814-5600.
The final date for payment and pick up is 10 calendar days from the date and time that the bid was awarded. No additional time will be granted for payment for holidays. For example, if your bid was awarded on Monday the 1st at 9:30am the payment would be due on Thursday the 11th before 9:30am.
Yes. Should a bidder be the highest bidder on more than one item, the bidder is required to purchase all items they are awarded. Please be prepared to pay for all items you place bids for.
Each item has a written description and no other information is available. We invite prospective bidders to and should inspect property of interest prior to submitting bids. All property is sold "As is" and "Where is" with “All Faults” and “No Warranty, Written or Implied”.
For the most accurate inventory you are encouraged to visit our website or the sale location often. You may see items may be in-process and have not been made available or we may have awarded other items that are awaiting payment and pick-up. If bids are being accepted on an item, it will be listed on a bid.
Photographs and descriptions are provided solely for the purpose of aiding you to identify items of interest. In no way should they be used in making a determination of quality or condition. You are invited and encouraged to inspect any item of interest prior to bidding.
No, power supplies cannot be used due to safety concerns and liability.
Shortly after the online bid is awarded, the winning bidder will receive an email. You will be able to check your account as well by logging in, clicking on the My Dashboard link to the right of the screen.
Next you will click on My Account and then Invoicing. If you feel you are the highest bidder for item(s) and you are unable to check your account page or our website, please feel free to call us at 919-814-5600. Please have the Bid Number and Item Number available when you call.
Sign into your online auction account and select “My Dashboard” located in the left-hand section of the screen, then “Buying.” Then select "Your Bids," "Auctions You Won," or “Auctions You Did Not Win” depending on what you are looking for.
To find your item’s location and contact person:
- Log into your State Surplus account,
- Go to ‘My Dashboard,’
- Click on ‘Buying" and "Auctions you Won"
- Click on the auction number.
- The contact information is in the item description and the address location is in the Address tab under the item photo.