Mail Service Center
Mail Service Center
The Mail Service Center delivers letters and packages each weekday to state and local government agencies throughout North Carolina, reducing delivery time and cost. The Mail Service Center also processes and delivers all non-governmental mail and packages going to/from state agencies.
Meet the DivisionNews
- The USPS has announced a rate change that takes effect Sunday, July 14, 2024. The Billing & Charges page is updated to reflect the changes.
- Beginning March 1, state agencies must use the new MSC Barcode Mailing Slip for all mail. The new barcode link is now available, with the new slips to be used beginning March 1.
After March 1, mail without the new slip will not be picked up.
Track Deliveries
Use the MSC Package Tracker link below to track mail that was delivered to your MSC address.
Mailing Resources
Mailing Outside Wake Co.
State Courier Service
Use State Courier addresses to mail letters/packages to government agency locations outside of Wake County.
Mailing to Wake Co.
MSC Service
Use MSC addresses to mail all letters or packages to government agency locations within Wake County.
Get New MSC Barcode & Facing Slip
Beginning March 1, state agencies must use the new MSC Barcode Mailing Slip for all mail.
items processed annually
packages handled daily
Contact the Mail Service Center
Contact Us
Call: 984-236-7160
Email: mschelp@doa.nc.gov
Staff Listing
Mailing Address
Mail Service Center
5901 Mail Service Center
Raleigh, NC 27699-5901
Physical Address
309 Chapanoake Road